Privacy Policy

Last updated: January 31, 2026

1. Introduction

Restaurant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and online ordering services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Delivery addresses and location data
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Account credentials and profile information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our services and website functionality
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Personalize your experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your explicit consent.

5. Your Rights (GDPR & CCPA)

5.1 Right to Access

You have the right to request access to your personal data. You can download your data through your account settings or by contacting us.

5.2 Right to Deletion

You have the right to request deletion of your personal data. You can delete your account through your account settings or by contacting us.

5.3 Right to Opt-Out (CCPA)

California residents have the right to opt-out of the sale of personal information under the California Consumer Privacy Act (CCPA). We do not sell personal information, but you can still submit an opt-out request to ensure your preference is recorded.

To opt-out, please use the "Do Not Sell My Personal Information" link in your account settings or contact us directly.

5.6 Additional CCPA Rights

California residents have additional rights under CCPA:

  • Right to Know: Request information about what personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, please contact us at privacy@takoscantina.com or use the CCPA request endpoint in your account settings.

5.4 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

5.5 Right to Rectification

You can update your personal information at any time through your account settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will anonymize or delete your personal information, except where we are required to retain it for legal or business purposes (such as order records for tax compliance).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our cookie preferences management tool.

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver personalized advertisements

8. Third-Party Services

We use third-party services that may collect information about you:

  • Payment Processors: Stripe and other payment processors handle payment information securely. We do not store full payment card details.
  • Analytics Services: We use analytics services to understand website usage and improve our services.
  • Delivery Services: We share necessary information with delivery partners to fulfill your orders.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@takoscantina.com
Phone: +1 904 555 0101
Address: 5771 Beach Blvd Suite #112, Jacksonville, FL 34202